another website that you look at
http://www.idearcmediascams.com
Thursday, October 18, 2007
Friday, October 12, 2007
Monday, October 8, 2007
Superpages Advertising Problems(Verizon/Idearc)
June 15, 2006
This is in regards to Verizon Superpages online advertising. My business information is Murphy Beds of Manasota, located at 7232 Manatee Ave West in Bradenton, FL. 34209. In the month of November 2005 I was solicited over the phone for advertising with the Verizon Superpages by a Derek Leatch. He had lied to me about the advertising I would be receiving online. The package I was informed, by Derek, I would be getting was my business name and other information online available to consumers in three separate cities in my area. Instead, I had come to be informed that this was not the case. What I was being given, without my knowledge, was my business name and information in only one city. So at that time I called Verizon and I was pushed off to an escalation department that only handles problems via mail. I had written and sent the letter November 11, 2005. I had not heard anything back from this escalation department in a few months, so I then called Verizon again, keep in mind I am receiving bills for this service I do not want. The person I had spoke with stated she could not help me because this escalation department was "handling it". I have called the FCC, they couldn't help me, so they directed me towards the Department of Agriculture and they couldn't help me. It is now June 2006 and I do not know what step I need to take next. I know that an attorny would cost me more than the advertising did.
This is in regards to Verizon Superpages online advertising. My business information is Murphy Beds of Manasota, located at 7232 Manatee Ave West in Bradenton, FL. 34209. In the month of November 2005 I was solicited over the phone for advertising with the Verizon Superpages by a Derek Leatch. He had lied to me about the advertising I would be receiving online. The package I was informed, by Derek, I would be getting was my business name and other information online available to consumers in three separate cities in my area. Instead, I had come to be informed that this was not the case. What I was being given, without my knowledge, was my business name and information in only one city. So at that time I called Verizon and I was pushed off to an escalation department that only handles problems via mail. I had written and sent the letter November 11, 2005. I had not heard anything back from this escalation department in a few months, so I then called Verizon again, keep in mind I am receiving bills for this service I do not want. The person I had spoke with stated she could not help me because this escalation department was "handling it". I have called the FCC, they couldn't help me, so they directed me towards the Department of Agriculture and they couldn't help me. It is now June 2006 and I do not know what step I need to take next. I know that an attorny would cost me more than the advertising did.
Friday, October 5, 2007
I had a problem
I'm the owner of Discount and Payless Air Conditioning and I've been screwed by Idearc Media/Verizon Yellow pages just like you got screwed. They made mistakes on my artwork. Some artwork wasn't given to me to make changes. Also, they made lots of billing mistakes on my account. I tried to fix it with them for many months and eventually it got fixed. The reps don't take care of you. It seems once they get paid, they don't care about you and the company seems to have serious internal problems. They really don't care about the customer.Sincerely,Marlon
Me To
Maciej S. wrote:WOW! Hi David, thanks for putting up this blog. We ran some placements on their SuperPages.com site and had very similar problems ranging from our account being mishandled by their representatives and being billed for something that I cancelled. That bill is now in collection, so I was looking for people that had problems.Their company is complete garbage and I will never work with them again, nor will I ever recommend it to any affiliate or business partner.Thanks!
Former Employee
Frank wrote:Hi Guys i am a former Idearc employee and I can tell you that your stories are drop in the bucket compared to the fraud that Verizon yellow pages did to 4 Sunoco gas stations here in orlando and a major auto dealer they allowed close to 650.000 of bogus billing to be billed to them and then when they all complained they sent them to a collection agency and screwed up their credit, I warned the pres in a letter fax a year earlier in advance and they still let it go thru so the minute I screwed up they Idearc rolled me out for whistle blowing about the fraudlent billing
Davey Verus Goliath
Hello there. This is David Messenger of Truth. The truth is Verizon screwed me over major. I'm advertising in their Verizon yellow pages book for Miami, FL and I've had several issues with them : Ranging from artwork mistakes, no proof given on artwork, not being taken care of by the representatives of their company, and trying to resolve issues about bill payments. But have been unable to due to the incompetence of their representatives. They never even sent me a bill. The Internet campaign by their company was managed very poorly by Christeannette Urban #100245, my rep for Broward county and Dade county. A very bad rep who doesn't care about her customers. Who only cares about getting their money, and after she's got it, she forgets about you. Idearc Media is more or less the same way. They don't care about their customers. After they have your money, they don't care about taking care of you. They made promises to resolve issues and those promises continue to go unfulfilled 2 months later. Basically I created this blog for myself and others to vent their frustrations on this page if they'd like.
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