June 15, 2006
This is in regards to Verizon Superpages online advertising. My business information is Murphy Beds of Manasota, located at 7232 Manatee Ave West in Bradenton, FL. 34209. In the month of November 2005 I was solicited over the phone for advertising with the Verizon Superpages by a Derek Leatch. He had lied to me about the advertising I would be receiving online. The package I was informed, by Derek, I would be getting was my business name and other information online available to consumers in three separate cities in my area. Instead, I had come to be informed that this was not the case. What I was being given, without my knowledge, was my business name and information in only one city. So at that time I called Verizon and I was pushed off to an escalation department that only handles problems via mail. I had written and sent the letter November 11, 2005. I had not heard anything back from this escalation department in a few months, so I then called Verizon again, keep in mind I am receiving bills for this service I do not want. The person I had spoke with stated she could not help me because this escalation department was "handling it". I have called the FCC, they couldn't help me, so they directed me towards the Department of Agriculture and they couldn't help me. It is now June 2006 and I do not know what step I need to take next. I know that an attorny would cost me more than the advertising did.
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Marvin Schuster
Fasco Air Conditioning
17038 West Dixie Hwy #224
North Miami Beach, FL 33160
phone: 786 -877-5899
To whom it may concern:
Hello There. This is David Messenger of Truth.
The truth is that Verizon Yellow Pages and IdearcMedia etc. are 2 companies thhat have conducted business with me in an unprofessional manner.
I am advertising in their verizon yellow pages in Miami, Florida, and I have many issues with them ranging from artwork mistakes, no artwork proof given before they print book, internet campaign I had with them was not done right. They just don't seems to care about their customers at all. They just seem to care about money.
After they get your money, they forget about you. My rep given to me by they company "Christeannette Urban" #100245 is a rep who really working at IdearcMedia Verizon Yellow Pages for a pay check Only. When it come to taken care of customers, she really does not care just like the company she works for. Her supervisor Roslyn Parker is really there for a pay check. She does not care about fixing problems at all .
I have been doing business with verizon yellow pages for 2 ½ years with no problems. Now that I have a problem I have tried to fix it, and I called every phone number that I can find on they company. I spoke to many different people on their company from New York to Texas, Saint Petersburg, Hollywood Florida, to Jacksonville Florida and the list goes on and on. I just get transfered from one place to another no one knows how to help me or give me info to resolve my problems. I just keep getting transferred or giving a phone number to call etc.
Finally, I get to IdearcMedia Headquarters in Texas after a month and many hours of trying to figure out who can help me . Finally, I got somewhere somewhat but not one hundred percent till I sent a letter to their main headquarters in Texas, then I got a call from Mary Lee Atom who seemed to be the only one in their company who can help me. she said she will help me but after another month of talking, we still got nowhere. They don't seem to be considerate of the situation.
I have gone though which has cost me to date. $200,000 in lost revenue due to their lack of caring poor decisions ,poor responsive time to resolve issues, poor system in place to resolve issues, and the list goes on and on. This page was made to warn people in doing business with this bad company. IdearcMedia and Verizon yellow pages. you can add your complaints to this page so the truth can be told and heard.
This web address is for people who has complaints about your company.
http://www.verizonscams.com or http://www.idearcmediascams.com
Marvin Schuster
Fasco Air Conditioning
17038 West Dixie Hwy #224
North Miami Beach, FL 33160
phone: 786 -877-5899
To whom it may concern:
Hello There. This is David Messenger of Truth.
The truth is that Verizon Yellow Pages and IdearcMedia etc. are 2 companies thhat have conducted business with me in an unprofessional manner.
I am advertising in their verizon yellow pages in Miami, Florida, and I have many issues with them ranging from artwork mistakes, no artwork proof given before they print book, internet campaign I had with them was not done right. They just don't seems to care about their customers at all. They just seem to care about money.
After they get your money, they forget about you. My rep given to me by they company "Christeannette Urban" #100245 is a rep who really working at IdearcMedia Verizon Yellow Pages for a pay check Only. When it come to taken care of customers, she really does not care just like the company she works for. Her supervisor Roslyn Parker is really there for a pay check. She does not care about fixing problems at all .
I have been doing business with verizon yellow pages for 2 ½ years with no problems. Now that I have a problem I have tried to fix it, and I called every phone number that I can find on they company. I spoke to many different people on their company from New York to Texas, Saint Petersburg, Hollywood Florida, to Jacksonville Florida and the list goes on and on. I just get transfered from one place to another no one knows how to help me or give me info to resolve my problems. I just keep getting transferred or giving a phone number to call etc.
Finally, I get to IdearcMedia Headquarters in Texas after a month and many hours of trying to figure out who can help me . Finally, I got somewhere somewhat but not one hundred percent till I sent a letter to their main headquarters in Texas, then I got a call from Mary Lee Atom who seemed to be the only one in their company who can help me. she said she will help me but after another month of talking, we still got nowhere. They don't seem to be considerate of the situation.
I have gone though which has cost me to date. $200,000 in lost revenue due to their lack of caring poor decisions ,poor responsive time to resolve issues, poor system in place to resolve issues, and the list goes on and on. This page was made to warn people in doing business with this bad company. IdearcMedia and Verizon yellow pages. you can add your complaints to this page so the truth can be told and heard.
This web address is for people who has complaints about your company.
http://www.verizonscams.com or http://www.idearcmediascams.com
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